- 飯店詳細資料
- 會員評鑑
- 照片
Copthorne Hotel Birmingham
4 StarsParadise Circus Birmingham B3 3HJ
$90
|
評分
|
|
|---|---|
| 清潔度 | 4.3 |
| 設備 | 4 |
| 服務 | 4.1 |
| 地點 | 4.7 |
| 價格 | 4.2 |
| 總合 | 4.3 |
額外資訊
距離Birmingham 國際機場: |20分鐘車程 距離內城區火車站﹕|5分鐘車程酒店設施
- 褓母服務
- 會議設施
- 傳真設施
- 無線網路設施
- 電梯
- 客房服務
- 秘書服務
- 宴會設施
- 外幣兌換
- 健身房
- 洗濯設施
- 泊車設施
- 保險箱
- 水療設施
- 休閒廳
- 殘障人士設施
- 網路設施
- 乾洗服務
- 餐廳
- 桑拿
- 室外游泳池
房間設施
- 衛星/有線電視
- Modem/數據埠連線
- 電話
- 私人浴室/套房式設施
- 收音機
- 小型酒吧
- 泡咖啡﹑茶器具
Copthorne Hotel Birmingham 客戶評價
Most staff's attitude are not so good. When we ask them to help, they are reluctant to help. And lack of smile.However, I have to say one female staff is nice .But not the rest.The negative images are as follows: 1. When we email to ask some questions, they do not answer. 2. Wehn we re-email and ask how to get to NEC from their hotel, they told us to take a taxi. If I plan to take a taxi, I don't need to ask for the directions. 3. When we get there, the direction to their hotel are not clear, it took us 15 minutes to arrive. In fact, it should only take 5 minutes.(All because they are reluctant to offer the info) 4. When we finally arrive their side door, they refuse to open the side door and insist we to find their front door. At that time, we are so exhausted and carried a lot of luggage. They are very self-concerned, not customer-friendly. 5. I'm very surprised with the 4 stars hotel. Why is it 4 stars? But the only thing I enjoy most is their free wi-fi.
Anonymous寫於June 14, 2010
有歐洲水平
David Chiang寫於May 18, 2009
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